Inbound Telemarketing Services
Performance Marketing offer;
- A professional B2B inbound call handling service
- In all main European languages
- With email or postal fulfilment services
- To meet the service levels you require
The key to successful use of inbound telemarketing is to publish a call to action option (Call this number). The number can be published on a wide range of material such as;
- Direct mail
- Catalogues
- Emails
- Faxes
- Print Ads
- DRTV spots
The idea is to generate orders and sales enquiries.
Having trained staff that are experienced in up selling or cross selling will help to maximise the revenue return for the campaign.
We can initiate or close inbound telemarketing sales, or qualify and forward to your sales professionals.
To ensure success, careful planning is needed to cover the following key issues;
- Time window for live call handling
- Start and Stop dates for campaign
- Access numbers for international or pan European campaigns
- Multilingual language skills needed
- Desired Service Level for staff planning
- Payment process (credit card authorisation)
- Fulfillment services required
- Reporting requirements
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